2911 The car has been ordered.

Wednesday, March 24, 2010

"Actions lie louder than words."
-- Carolyn Wells --

--------------------------------------------------

I've ordered my car.

I went to the dealership yesterday. I wanted a 2010 model, I'd like to have it in mid-April and I asked what's the procedure for getting the colors and options I want. The salesman said it would be a bit difficult to get exactly what I want in a 2010, because March is the last production month for the 2010, the last 2010 custom orders were placed in February, as of April they're building the 2011s, so they'd have to find my 2010 on a lot somewhere, and they may or may not be able to find exactly what I want.

I want exactly what I want.

So I'm getting a 2011. Arrival before mid-May.

Which is not exactly what I want, but at least that's more acceptable than the wrong colors or wrong options.

(Gee, remember when the model years started in January of that year? I was surprised when the next year's cars started showing up in November.)

Then we started talking price. Unfortunately, he didn't have the MSRP or invoice numbers for the 2011 models yet. (Neither did Edmonds.com.)

Terms:
MSRP - what the manufacturer thinks the car should sell for, but only naifs actually pay.
Invoice - what the dealer pays the manufacturer for the car. The difference between what you pay and invoice is the dealer's profit.
TMV - "True Market Value", what Edmonds calls the average price actually paid for the car in your zip code. Usually significantly below MSRP, a little above invoice.

So then we started talking price. I told him I'd gotten the TMV from Edmonds, and expected to pay that much for the 2010, and in that general ballpark for the 2011. He freaked. He started talking about 7% profit "built in", and was running numbers rapidly, very confusingly. I wasn't sure what that 7% was on, derived from, it didn't make any sense. It especially didn't make sense because 7% of the invoice price, added to the invoice price, was WAY over the MSRP.

Finally I said, "Look, it doesn't much matter, because we're using the wrong numbers for this car anyway. We really ought to just agree on how much I will pay over invoice. Period. Simple." The Edmonds numbers showed X dollars over invoice as the average, so I said, "I'll pay Y dollars over invoice, assuming you can show me the invoice". He didn't like that at all. It was too close to TMV. His face got red. He continued trying for closer to MSRP.

At that point, a woman who had made an appointment to pick up a car arrived (I'd hadn't called before coming in), and he went off to help her. When he came back, he said, "Ok. Y dollars over invoice." I guess he realized he couldn't write a contract without the actual numbers. I said I wanted it in writing, so after a visit to the financial office, he came back and said the contract could be written that way. It would actually say "Y dollars over invoice" as the total price for the car (plus tax, and registration).

And a few minutes later, that's what came out of the financial office, and I signed it, and made a $500 security payment.

There may be another small battle when I see the invoice numbers. I expect to see the wholesale price of the car and my chosen options, and a destination charge, and nothing else. No prep charges, no advertising charges, no other padding. Edmonds says some dealers try to pad with stuff like that, and you don't have to pay it.

I'm a little disappointed that I won't get it before May, but April is buggy and rainy anyway, so ok.

-------------------------------------

Suzy has some booboos on her front bumper (I think someone must have backed into her in a parking space) and the gas cap door hinge is broken. Her bumper is plastic or rubber or something, and it's cracked and broken. If I want to sell her (haven't decided yet) I'll need to get that fixed. So I stopped by at a body shop and got an estimate. It came out to $1,090. I paid $9000 for her four years ago, when she was already three years old with 32,000 miles on her, and her blue book value now is only $3,400.

It doesn't seem worth fixing her.

She has 81,000 miles now, and other than her broken nose she's in terrific health, inside and out.

Maybe I'll just keep her. Maybe a duct tape girdle inside the bumper will make her feel better.
.